HR Operating Models

The efficiency of HR’s service delivery can directly impact the bottom-line success of the organization. This is especially true in our current business environment that is marked by disruptions — from a global pandemic to a growing talent shortage. To ensure your organization can continuously adapt and thrive, you need a strong Human Resources Operating Model to maximize the value of your HR services and support the business in achieving its goals.

Having excellent HR skills alone is not enough. This online training course is designed to help you increase your skills and knowledge in everything you need to create an efficient and effective HR Operating Model. This includes understanding the business context and organizational structure, integrating HR technology, and designing and implementing HR processes.

Knowing how to design, build, and implement an effective Operating Model is key to tackling one of the most crucial responsibilities of an HR manager — optimizing HR’s service delivery to ensure the HR function can continuously deliver excellence. However, this alone is not enough to make you into an HR manager. You’ll also need to master HR strategy, HR management, business management, and stakeholder management, among other topics. These are all covered in our HR Manager Certificate Program, where you’ll also have the opportunity to work on a Capstone project and become a certified strategic HR manager.